I'm apparently not affected by the transsition to microsoft yet. A specialist techincal person was supposed to ring me around 1pm on my mobile today - I'm still waiting for the call. I've got several email accounts that are simply bookmarks on my browser's bookmark bar. I can only assume that Telstra is run by a bunch of technically challenged morons. Is there a platform that you think will sync well with my bigpond email account? Read all our safety tips at telstra.
The tech suggested Outlook, of which I also have an email account. I am not into bagging other programs, I just want help to get this problem fixed. As this is a newly created mailbox it will be on the Outlook. Clearly Telstra management has no concern for their customers whatsoever, they just create their policies to suit them and damn anyone else. Existing customers mailboxes won't be updated until sometime in 2012.
Thanks once again for your reply to my problem which I really appreciated. Let us know how you go, and I'll see if I can give you some tips. I could not send emails they remain in Outbox. Get in touch with guide and reset your username, password. Why can't i just have my olf bigpond. Don't know ho wto fix that.
I know it's a pain, but you cannprove to yourself if there is an issue at you end or not. I am trying to set up an additional email account in Outlook but the Bigpond server reverts with advice that the logon is rejected. It only supports new customers. Not sure if you are on the BigPond Email with Windows Live service? Perhaps I should have said Windows Mail. But my new email account will not. Cheers, Nomad Personal opinion: Incredimail is the worst email program ever.
Do you mean I should try Telstra web mail? You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. I'm so glad to find this thread. I'll look tomorrow to see of there are any answers here tomorrow - wish things were simple for us seniors!!!! You can find the settings to configure a BigPond mailbox here: Hi, I am an existing bigpond account holder and today I set up an additional mailbox for my daughter. What could be the problem? Enjoy peace of mind with included parental controls like Homework Time, which allows you to restrict access to social networks and gaming during study time. Has anybody got any clues if Windows Live is working yet. I rang Telstra support to be told that Bigpond will not work with Windows10 or Windows Live Mail. I can't face ringing again but don't know when if ever I'll get a call from a specialist.
I was gobsmacked to say the least, what a nerve Telstra has when the problem is not my fault. Incredimail have told me that if my mailbox won't work in Windows Live Mail then it won't work in Incredimail either. Things you need to know 1. As for being able to migrate messages, I doubt that in the extreme. The files were created in a new Data File which was put way down the bottow where I had not spotted it becase of all my other storage folders.
Having Problems with Accessing Webmail. When I advised that my other email account does I was told that that email account is on an older platform, thus it will work. Install Anti-Virus Plus Security on your devices for extra protection from viruses and other threats, at no extra cost. Any suggestions would be gratefully appreciated. What other mail application have you tried, and what settings did you use? I've dealt with it for many users in the past.
We trust you enjoy using BigPond Email. Obviously gave no thought whatsoever to the issue of sharing an internet connection where the owner does not want their login details to be shared with others. I recently purchased 100 biz cards with this new Bigpond email address on it : that's why I just don't simply create a Gmail acc So I would really appreciate some advice on how I could get my bigpond email account to work on my laptop which runs window10. Confusing, to some, I know. I believe you'll find the information you need on. I have nothing against talking to people from the Phillipines, but do find some difficult to understand, and after my 2 conversations, am wondering if they are given enough training to be Techincal Support officers. I have not had any success with either.
Like most webmail accounts, you can choose to receive your mail on a desktop application, if you want, or by logging in online. How come a reseller can get it right but Telstra cannot? Is there something extra that you gain by going through the Mail app to reach Telstra? You can get your mail and calendar and contacts from the same webmail account, along with lots of other features that were formerly only available with a desktop program. I know my username and password are ok as I can access my webmail ok, but when I try to access my mail in Incredimail, it keeps trying to authorize and connect and then the error message pops up. If you have setup your email program using the old mail. This problem started happening out of the blue during that huge outage on 23rd Feb, and I just can't seem to find anyone to help me with it.